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Emotional burden in administrative work
Online Training Course
#EffectiveCom
#OD
#PersComp
Acquired skills
What skills the participant will get?
Better identify, understand and manage your own emotions
Better identify and understand the emotions of others and to support them by keeping at the right distance
Finding and maintaining a healthy distance from your clients in order to maintain a quality administrative assistance service
Integrate problem-solving and negotiation tools
Initiate a process of cooperation and mutual support between colleagues
Every training has a ready made canvas and may be tailor made according to your needs.
Audience
All staff
Duration
1/2 Day
Methods
Face-to-face
Online
Training
Tools
Group Dialogue
Self-reflection
Serious Game
Theory
Contracts
This learning solution is compliant with the following frameworks
EPSO Competency
Possible adaptations
Any tailor made request will be evaluated with you and our team.
additonal days
(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)
pre and post seminar activities
(ebook, coaching, handbook)
specific audience needs
(staff, managers, stagiaires, assistant, etc.)
Our Foundations
Every training can be delivered with combinations of these features:
English
or
French
Ready-made
or
Tailor-made
Face-to-face
or
Online
Inter institutional/company
or
Intra institutional/company
Public Administrations
or
Private Companies
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