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Emotional burden in administrative work

Online Training Course

#EffectiveCom #OD #PersComp

Acquired skills

What skills the participant will get?

  • Better identify, understand and manage your own emotions
  • Better identify and understand the emotions of others and to support them by keeping at the right distance
  • Finding and maintaining a healthy distance from your clients in order to maintain a quality administrative assistance service
  • Integrate problem-solving and negotiation tools
  • Initiate a process of cooperation and mutual support between colleagues

Every training has a ready made canvas and may be tailor made according to your needs.

  • All staff

  • 1/2 Day

  • Face-to-face

  • Online

  • Training

  • Group Dialogue

  • Self-reflection

  • Serious Game

  • Theory


This learning solution is compliant with the following frameworks

EPSO Competency

Possible adaptations

Any tailor made request will be evaluated with you and our team.

additonal days

(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)

pre and post seminar activities

(ebook, coaching, handbook)

specific audience needs

(staff, managers, stagiaires, assistant, etc.)

Our Foundations

Every training can be delivered with combinations of these features:

English or French
Ready-made or Tailor-made
Face-to-face or Online
Inter institutional/company or Intra institutional/company
Public Administrations or Private Companies

Do you need more?

If speaking with one of us would help, don‘t hesitate.