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Emotional burden in administrative work
Online Training Course
Acquired skills
What skills the participant will get?
- Better identify, understand and manage your own emotions
- Better identify and understand the emotions of others and to support them by keeping at the right distance
- Finding and maintaining a healthy distance from your clients in order to maintain a quality administrative assistance service
- Integrate problem-solving and negotiation tools
- Initiate a process of cooperation and mutual support between colleagues
Every training has a ready made canvas and may be tailor made according to your needs.
Audience
-
All staff
Duration
-
1/2 Day
Methods
-
Face-to-face
-
Online
-
Training
Tools
-
Group Dialogue
-
Self-reflection
-
Serious Game
-
Theory
Every training has a ready made canvas and may be tailor made according to your needs.
Audience
-
All staff
Duration
-
1/2 Day
Methods
-
Face-to-face
-
Online
-
Training
Tools
-
Group Dialogue
-
Self-reflection
-
Serious Game
-
Theory
Contracts
This learning solution is compliant with the following frameworks
EPSO Competency
Possible adaptations
Any tailor made request will be evaluated with you and our team.
additonal days
(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)pre and post seminar activities
(ebook, coaching, handbook)specific audience needs
(staff, managers, stagiaires, assistant, etc.)Our Foundations
Every training can be delivered with combinations of these features:
English
or
French
Ready-made
or
Tailor-made
Face-to-face
or
Online
Inter institutional/company
or
Intra institutional/company
Public Administrations
or
Private Companies
