Compassionate Communication
Acquired skills
What skills the participant will get?
- Understand whatever anyone says to you (from screams to silence) …
- Express views clearly, honestly and caringly
- Stimulate a party’s empathic interest in order to pre-empt aggressiveness and violence, …
- Make a clear, concrete request in the present moment, using positive action language
Format
Audience
-
All staff
Duration
-
1 Day
Delivery methods
-
In-person Training
Tools
-
Handbook
-
Learning by doing
-
Presentation
-
Role Play
-
Self-reflection
-
Study Cases
-
Serious Game
-
Theory
Possible adaptations
Any tailor made request will be evaluated with you and our team.
additonal days
(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)pre and post seminar activities
(ebook, coaching, handbook)specific audience needs
(staff, managers, stagiaires, assistant, etc.)Our Foundations
Every training can be delivered with combinations of these features.
English
or
French
Adaptated design
or
Fully tailor-made
In-person
or
Online
A team
or
An organisation
Public organisations
or
Private companies
Contracts
This learning solution is compliant with the following frameworks
EPSO Competency
