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Active Listening
Training Course
Acquired skills
What skills the participant will get?
- Understand dynamics of team communication and root causes of misunderstandings
- Explore micro-aggression and non verbal language
- Practice constructive feedback at work
- Solve specific communication issues through practical exercises
Every training has a ready made canvas and may be tailor made according to your needs.
Audience
-
All staff
-
Managers
Duration
-
1 Day
Methods
-
Face-to-face
-
Training
Tools
-
Handbook
Every training has a ready made canvas and may be tailor made according to your needs.
Audience
-
All staff
-
Managers
Duration
-
1 Day
Methods
-
Face-to-face
-
Training
Tools
-
Handbook
Contracts
This learning solution is compliant with the following frameworks
EPSO Competency
General Skills for all EU Staff
Context and content
The main support it brings, the issue it tackles.
“Listening Skills… Hear what People Are Really Saying”
We listen: to obtain information, to understand, for enjoyment, to learn…But most of us are not good at it! By becoming a better listener, one can improve his/her productivity, ability to influence, persuade and negotiate!
In this face-to-face training course, participant will explore many facets of active listening in order to understand dynamics of team communication and root causes of misunderstandings. They will explore micro-aggression and non verbal language, practise constructive feedback at work, and how solve specific communication issues through practical exercises.
Possible adaptations
Any tailor made request will be evaluated with you and our team.
additonal days
(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)pre and post seminar activities
(ebook, coaching, handbook)specific audience needs
(staff, managers, stagiaires, assistant, etc.)Our Foundations
Every training can be delivered with combinations of these features:
English
or
French
Ready-made
or
Tailor-made
Face-to-face
or
Online
Inter institutional/company
or
Intra institutional/company
Public Administrations
or
Private Companies
