Active Listening

#EffectiveCom #PersComp #Team

Acquired skills

What skills the participant will get?

  • Understand dynamics of team communication and root causes of misunderstandings
  • Explore micro-aggression and non verbal language
  • Practice constructive feedback at work
  • Solve specific communication issues through practical exercises


  • All staff

  • Managers

  • 1 Day

Delivery methods
  • In-person Training

  • Handbook

Context and content

The main support it brings, the issue it tackles.

“Listening Skills… Hear what People Are Really Saying”



We listen: to obtain information, to understand, for enjoyment, to learn…But most of us are not good at it! By becoming a better listener, one can improve his/her productivity, ability to influence, persuade and negotiate!


In this face-to-face training course, participant will explore many facets of active listening in order to understand dynamics of team communication and root causes of misunderstandings. They will explore micro-aggression and non verbal language, practise constructive feedback at work, and how solve specific communication issues through practical exercises.

Possible adaptations

Any tailor made request will be evaluated with you and our team.

additonal days

(1.5 h, 1/2 day, 1 day, 1.5 day or 3 days)

pre and post seminar activities

(ebook, coaching, handbook)

specific audience needs

(staff, managers, stagiaires, assistant, etc.)

Our Foundations

Every training can be delivered with combinations of these features.

English or French
Adaptated design or Fully tailor-made
In-person or Online
A team or An organisation
Public organisations or Private companies


This learning solution is compliant with the following frameworks

EPSO Competency
General Skills for all EU Staff

Do you need more?

If speaking with one of us would help, don't hesitate.

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