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Analysing and Solving Problems in Times of Crisis

Online Training Course

#Career #OD #PersComp #Team

Acquired skills

What skills the participant will get?

  • Identify the impact of a crisis in solving problems
  • Identify the elements of a problem (existing situation, desired outcome, stakeholders,…)
  • Use specific tools to solve complex problems (including the human dimension)
  • Use group problem solving techniques
  • Understand their own problem solving style, and the diversity of styles among their colleagues

Every training has a ready made canvas and may be tailor made according to your needs.

  • All staff

  • Managers

  • 2 x 1/2 Day

  • Online

  • Training

  • Ebook

  • Handbook


This learning solution is compliant with the following frameworks

EPSO Competency
Delivered at EUSA
Skills of the future
General Skills for all EU Staff

Context and content

The main support it brings, the issue it tackles.

How do you know that what a situation is a problem?

What are the usual steps for solving a problem?


As part of our “survival kit” our new online courses are designed to help deal with the current situation in the more balanced way and to better manage energy when working remotely.


In this two-day online course, participant will be offered concrete tips and tricks for effective digital communication: Analysing and Solving Problems in Times of Crisis.


Delivery of the training will take place through an online platform. It will include individual, sub-group and whole group activities using the chat box, break-out rooms and whiteboard functions. The trainer will host the session, guide the activities and lead the debriefing sessions.

Possible adaptations

Any tailor made request will be evaluated with you and our team.

additional days

(1.5 h, 1/2 day, 1 day, 1.5 day or 2 days)

pre and post seminar activities

(ebook, coaching, handbook)

specific audience needs

(staff, managers, stagiaires, assistant, etc.)

Our Foundations

Every training can be delivered with combinations of these features:

English or French
Ready-made or Tailor-made
Face-to-face or Online
Inter institutional/company or Intra institutional/company
Public Administrations or Private Companies

Do you need more?

If speaking with one of us would help, don‘t hesitate.